Damaged goods on arrival

[update] Handhelditems came through and replaced the product. See my post about it here.

The product arrived as promised, but was damaged as shown in the pictures. I'm not sure if Handhelditems sent me a damaged shirt or if the shirt was damaged in shipping.

As you may guess, the damage results in a noticeable hole in message that you write on the shirt. It looks a like you're wearing a product reject since the damage is obvious.

Part of this test is to see if Handhelditems actually has the customer service process or social media skills to notice this post and do something about it. I'll also try linking to this from my review on their site.

(download)